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CHARLOTTE, N.C. -- The NASCAR Hall of Fame has named Steve Burrell as operations manager. In this role, Burrell will be responsible for all daily operating functions for the Hall of Fame, including developing policies, procedures and a work environment that ensures exceptional customer service. He will plan, direct and supervise daily operations including guest services, event management, volunteer coordination, emergency procedures and security.

"I feel both excited and privileged to join an organization that holds itself to such high standards as the CRVA [Charlotte Regional Visitors Authority]," Burrell said. "I look forward to contributing my talents in operations and risk management to this role with the NASCAR Hall of Fame."
Burrell has more than 14 years experience in the entertainment and tourism industry with Carowinds where he served as the loss prevention manager, paladium and campground manager in addition to operations manager. He also sat on the North Carolina Amusement Advisory Committee as well as the Education Committee for the American Industry for Maintenance and Safety. Burrell also has experience as the corporate safety and chief ethics officer for a government contractor with sites throughout the United States.
"The NASCAR Hall of Fame is developing one of the most highly interactive and dynamic experiences for our guests. Providing exceptional guest service will be among our top priorities and we are fortunate to have someone with Steve's experience who shares these same objectives and values join the NASCAR Hall of Fame team," HOF executive director Winston Kelley said.
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